Shipping policy

Delivery

We deliver weekly, with orders dispatched every Wednesday.

All orders are sent via overnight courier and packed in polystyrene or similar insulated boxes with plenty of ice to keep everything cold and fresh during transit.

Ordering a week ahead, or at least several days in advance, gives us the best chance of supplying the sausage flavours you request. If a selected flavour is unavailable, we will substitute it with a similar option. If you would prefer not to receive a substitution, please note this in the order notes and request a refund instead.

We cannot deliver to PO Boxes or Rural Delivery areas, or outside the urban town boundary. Please provide accurate delivery address details as we will not be responsible if your order is subsequently delayed by onward couriers due to inaccurate or incorrect delivery address details.

We will provide a tracking number to the email address supplied as confirmation of the dispatch of your order.  Please check the delivery details are right and advise us immediately if incorrect.  

When ordering, please consider the perishable/edible nature of our products and leave instructions for the courier to leave your order in a cool and safe location if no one will be at home when delivery is made.  Please note couriers are not able to provide an ‘on-demand or specific delivery time service.